Last Updated: May 6th 2025
TERMS AND CONDITIONS
This “Website” and/or “Site” (www.goodr.com) is operated by GOODR LLC (the “Company”).
Your use of this Website is governed by these Terms and Conditions (“Terms and Conditions” and “Terms”). Please take a few minutes to review these Terms and Conditions. Your use of the Website constitutes your agreement to follow these rules and to be bound by them. By placing an order with Company, either through the Website, or by any other format or medium, you are agreeing to these Terms and Conditions. You must be 18 years or older, and have a valid credit card, with full authority to use it, to submit an order for products or services through the Website. Company’s Privacy Policy details how Company collects and uses your information. Please review it if you would like to know more about how Company collects and uses your information.
If you do not agree with any of these Terms and Conditions, please do not use the Website.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
Use of Website
The Website is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving Company’s goods, items, products, and services and/or to otherwise transact business with or contact Company, on their own behalf (or, in the case of a gift or a bulk order transaction, on behalf of their intended recipients). These terms apply to your use of this site. If you wish to become a commercial retailer please apply to be a retailer on sellgoodr.com. Company will not share transactional preferences of an individual customer (whether such customer is a person or an entity) with any third party not affiliated with the Company.
Accounts
In order to use certain features of the Site, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information.
Account Responsibilities
You are solely responsible for maintaining the confidentiality of your account information and you hereby agree to be responsible for all activities that occur under your account. Further, you agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Please be advised that Company reserves the discretion to terminate accounts, remove or edit content, or cancel orders. If you register on the Site, you agree that any information you provide to Company will be current, accurate and complete. Moreover, Company will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge.
Confirmation of Order
Your receipt of an electronic or other form of order confirmation does not signify Company’s acceptance of your order, nor does it constitute confirmation of Company’s offer to sell. Company may require additional verifications or information. Company reserves the right at any time after receipt of your order to accept or decline your order for any reason whatsoever, including but not limited to a determination of your intent to re-sell any purchased items commercially or otherwise, discount code abuse, or any fraudulent, illegal, or other illicit activities.
Other than as set out in these Terms and Conditions, Company shall not be responsible for any loss or damage of any kind, which you might suffer by reason of Company declining to accept or for cancelling your order.
Payment for Order
You must pay in full by debit, credit card or PayPal Secure Checkout in advance when you submit an order through the Website.
Payment will be collected at the time of placing the order. Full payment must be received in advance before any goods are prepared or dispatched. If any payment is subsequently withdrawn, disputed, charged back or reversed in any way by you, you will have to pay the full amount of the sale, plus an administration fee and any additional fees incurred by Company. If you are placing an order through a company, Company may agree to credit terms via a separate written agreement. Please contact Company to make arrangements.
Pricing Information for Products
Company cannot confirm the price of an item until after your order is placed. Pricing errors may occur on the Website. Company reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Company. Company may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Return Policy
Company wants you to be 100% satisfied with your purchase. If you are dissatisfied with an Order, Company has partnered with a third-party return partner to help provide seamless return options. For 30 days from the date your order was shipped, Company will either replace the Order at Company’s expense or, depending on the circumstances, provide you a full or partial credit or refund of the purchase price for that item. Any original shipping charges will NOT be included in the refund. Company may arrange a return or require photographic documentation of any items with which you are dissatisfied before Company provides you a replacement, credit or refund. If Company determines there is fraud, illegal activity, abuse of Company’s Return Policy, or another valid reason for denying a return request, Company retains the discretion to refuse your return request or may require you to provide additional information. To initiate a return the purchase must have been made on goodr.com. Company does NOT accept returns/exchanges on items purchased from outside retailers, events, or races. Company does NOT accept returns on items that are specifically marked "FINAL SALE." Please note that any order Company considers a bulk order or that has received a bulk order discount is NOT eligible for a replacement, credit or refund.
If your item(s) meets the criteria above, visit the Return Center and have the following ready: (a) order number and (b) email address used at the time of purchase.
For returns on orders outside of the United States, please refer to Company’s international distributors sites. Company does not accept returns for Canadian orders.
Please review Company’s FAQs here: goodr.com/pages/help.
Cancellation/Refunds
Orders cannot be cancelled once Company has begun processing the order. However, should you wish to change or cancel your order, you are welcome to message Company to check whether the processing of an order has commenced, and if it has not, Company may be able to accommodate your request to cancel and will do its best to meet your needs. Any changes to or cancellation of an order can only be made with Company’s prior written approval and additional charges may apply. Any agreement by Company to accommodate a cancellation request will be conditioned upon payment of any and all costs, charges and expenses already incurred by Company to that point, and you agree that such amounts may be deducted from any payments previously made to Company. During routine website maintenance, any pricing issues may not be honored and orders may be cancelled and refunded when improper rates are applied. Accordingly, Company encourage you to carefully check your order before submitting it.
Quotes/Custom Orders/Changes Bulk Discount:
The prices displayed on this Website are in U.S. Dollars and are valid and effective only in the United States. Additional shipping and other charges may apply for orders outside of the United States and/or into U.S. territories, and you will be advised of such charges and your responsibility for any portion thereof before Company finalizes and ships your order. Furthermore, while Company will do its best to assure that the taxes quoted for a particular order are accurate for the applicable location to which the order is being shipped, should an erroneous quote be provided, Company will notify you of such error before finalizing and shipping your order. You will be responsible for all applicable taxes, regardless of the amount quoted on this Website at the time of your order. Company offers bulk discounts for orders shipped within the United States. Please contact Company customer service for more information. For any orders outside of the United States, please refer to Company’s distributor sites available in Mexico, the United Kingdom, Canada, the European Union, Brazil, Philippines, Malaysia, and Australia.
Delivery
Delivery will be deemed to have taken place at the time Company places an order in the possession of any carrier service (e.g., UPS, USPS, or Federal Express, DHL, Hand Delivery) for customer delivery. Company is not responsible for lost, stolen or damaged goods once an order leaves Company’s possession.
Copyright/Trademark Information
Copyright © 2020 Company. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site are Company’s property or the property of other third parties. You are not permitted to use these Marks without Company’s prior written consent or the consent of such third party which may own the Marks.
Promotions
By making a purchase in connection with a promotion on this Website (“Promotion”), you agree to be fully and unconditionally bound by these Terms, as established by the Company. You represent and warrant that you meet any eligibility requirements for the Promotion.
Unless stated otherwise: gift cards are excluded from all Promotions, and Promotions cannot be combined with other discount codes, promotions, and/or shipping offers (except for the Company’s standard free shipping offer).
Promotions are only available during the time period indicated.
All returns or exchanges for items purchased during the Promotion will be subject to the Company’s standard return policy. Refunds or credits will reflect the promotional price paid. Promotion is valid only on in-stock items during the Promotion Period. Company does not guarantee inventory availability.
Company retains the right to amend, modify, or cancel any Promotion and its terms at any time without prior notice.
Ownership
You acknowledge that any and all of the content available through the Site, including, but not limited to, any of the text, graphics, music, software, sound, photographs, and or videos, ("Intellectual Property Rights"), whether created by Company or supplied by third parties, is protected by copyright, trademarks, patents, or other proprietary rights and laws. Except as otherwise provided herein, nothing contained in this Terms or on the Site shall be construed as granting any license or right, whether express or implied, to any of Company’s or a third party's Intellectual Property Rights. Any rights not expressly granted herein are reserved. Company reserves all rights not expressly conferred in these Terms.
Certain Restrictions
The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, whether in whole or in part, or any content displayed on the Site; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms. All copyright and other proprietary notices on the Site (or on any content displayed on the Site) must be retained on all copies thereof.
1-YEAR WARRANTY
WHAT IS COMPANY’S 1-YEAR WARRANTY?
Company’s eyewear products are warranted for one year from the date of purchase against manufacturer defects in material and workmanship. The warranty is only valid with (a) valid order number within purchase date criteria and (b) the email address used at the time of purchase.
EXAMPLES OF WHAT IS COVERED BY WARRANTY
- Delamination and/or peeling of sun lens coating
- Bubbles or imperfections in lens coating
- Premature flaking or deterioration of frame coating
EXAMPLES OF WHAT IS NOT COVERED BY WARRANTY
- Normal wear and tear (scratches or pit marks on sun lenses)
- Damage caused by accident, abuse, neglect, shock, improper use or storage of product
- Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc.)
- Unauthorized modifications or repairs
- Loss of eyewear
- Installation of non-goodr lenses
ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE-BY-CASE EVALUATION, AND COMPANY MAY REQUIRE ADDITIONAL DOCUMENTATION.
All eyewear products are warranted against breakage due to material or workmanship defects for one year from the date of purchase with a valid receipt. goodr’s warranty program does not cover scratched lenses or lost sunglasses. Additionally, any alterations to goodr products (i.e. sunglasses fit with non-goodr lenses) will void warranty coverage. For all warranty claims visit the Return Center. Company cannot warrant the quality of products handled by distributors outside of Company’s carefully selected network of partners, so Company’s warranty only applies to purchases made directly through Company or an authorized retailer.
Company reserves the right to provide a credit for a purchase made on the Website instead of offering an exact replacement for certain eyewear products. This policy applies to limited edition, discontinued, or otherwise unavailable pairs. The credit will be equal to the original purchase price of the item and can be used toward the purchase of any other product available on the Website. The credit cannot be exchanged for cash or any other form of payment. The credit must be used within 12 months from the date of issuance. This policy does not affect your statutory rights.
Warranty
Other than as expressly provided above, no Warranty is given that the goods are suitable for the particular purposes intended by you.
THE WEBSITE AND THE PRODUCTS SHOWCASED ON THE WEBSITE ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND COMPANY (AND ITS SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. COMPANY (AND ITS SUPPLIERS) MAKE NO WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE. PLEASE NOTE THAT SOME JURISDICITIONS/APPLICABLE LAW PROHIBIT THE EXCLUSION OR LIMITATION ON CERTAIN IMPLIED WARRANTIES, INCLUDING THOSE NOTED ABOVE, OR THE EXCLUSIONS OR LIMITATION OF CERTAIN DAMAGES. TO THE EXTENT THAT YOU ARE SUBJECT TO SUCH JURSIDICITION/APPLICABLE LAW, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR ITS SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS AND CONDITIONS OR YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR THE PRODUCTS PROVIDE BY COMPANY, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), STRICT PRODUCT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY. FURTHERMORE, ACCESS TO, AND USE OF, THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, COMPANY’S LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), STRICT PRODUCT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS ($50.00) (USD). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT INCREASE THIS LIMIT. YOU AGREE THAT COMPANY’S SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THIS AGREEMENT. THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF THESE TERMS AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN.
Submissions and Use of User Generated Content
Company welcomes your content as well as your comments regarding the Website. However, any content, images, videos, comments, feedback, notes, messages, ideas, suggestions, or other communications (collectively, “User Content”) submitted to Company (on the Website or otherwise) shall be and remain the exclusive property of Company. Your submission of any such User Content shall constitute an assignment to Company of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the User Content. Company will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, Company asks that you not send Company any User Content that you do not wish to assign to Company, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
You agree that you own or license the copyright (or are authorized by the copyright owner to send to Company and use) any User Content that you submit to Company, and you warrant that none of the User Content contain anything which would infringe on any copyright, trademark, design right or other intellectual property right of any third party. Company will not check the User Content provided by you. However, if Company believes any image does not comply with these terms, Company reserves the right to refuse to use it, without any obligation or liability to you. Company will fully co-operate with any law enforcement authorities or court order requesting or directing Company to disclose the identity of or locate anyone sending any material in breach of these terms.
User Content sent to Company remains under the existing copyright. By sending Company User Content, you are granting Company a license to modify, print, or otherwise use the image in accordance with the details of your order. By placing an order and accepting these terms you are accepting any and all liability for any consequences of Company using the images you supply. Furthermore, by uploading, posting or submitting User Content to Company on the Website, to Company’s pages or feeds on third party social media platforms (e.g., Company’s Facebook page, Instagram page, Snapchat, or X feed), or otherwise, you hereby grant Company a nonexclusive, royalty-free, worldwide, perpetual, irrevocable and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and publicly display your User Content, in whole or in part, and your name, likeness, voice and persona in any manner or media and for any purpose whatsoever at Company’s sole discretion, including, without limitation, for publicity, promotional, advertising, trade, business, illustration, artistic and other commercial and noncommercial purposes.
By uploading, posting or submitting User Content to company on the Website, through pages or feeds on third party social media platforms, or otherwise, you represent and warrant that (a) such User Content is nonconfidential, (b) you own and control all of the rights to the User Content or you otherwise have all necessary rights to post such User Content, (c) you authorize Company to use such User Content for the purposes described in these Terms, (d) the User Content is accurate and not misleading or harmful in any manner, and (e) the User Content, and your use and posting thereof, does not and will not violate these Terms or any applicable law, rule, regulation or third party right.
For companies or organizations providing corporate logos or trademarked images, it is your responsibility to ensure that any material supplied in any medium is not protected by any copyright law, or that any necessary permission for Company to reproduce the images has been obtained.
Company may photograph products that Company provides to you, including those decorated with a logo or other artwork supplied by you. Company may display these photographs on the Website or other advertising media, for Company’s marketing and promotional purposes including on Company’s social media account, unless specifically requested in writing by you not to do so.
In accordance with the Digital Millennium Copyright Act and other applicable laws, Company has adopted a policy of limiting access to the Website by, or terminating the accounts of, users, in appropriate circumstances and in Company’s sole discretion, who infringe the intellectual property rights of others. If you believe that anything on the Website infringes any copyright that you own or control, you may file a notification of such infringement with Company’s designated agent as set forth below:
Name of Designated Agent: Goodr LLC
Address: 300 N Oak St, Inglewood, California 90302
Email: legal@goodr.com
Please see 17 U.S.C. § 512(c)(3) for the requirements of a proper notification. You should also note that if you knowingly make any material misrepresentation in your notification that the material or activity is infringing, you will be liable for any damages, including, without limitation, costs and attorneys’ fees, incurred by Company or the alleged infringer as the result of Company’s relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Company, and Company’s respective past, present and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (individually and collectively, the “Company Parties”), from and against all actual or alleged Company Party or third party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses (including, without limitation, attorneys’ fees and expenses) and costs (including, without limitation, court costs, costs of settlement and costs of pursuing indemnification and insurance), of every kind and nature whatsoever, whether known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (collectively, “Claims”), including, but not limited to, damages to property or personal injury, that are caused by, arise out of or are related to (a) your use or misuse of the Website, Content or products, items, goods, and services, (b) any User Content you create, post, share or store on or through the Website or Company’s pages or feeds on third party social media platforms, (c) any Comments you provide, (d) your violation of these Terms, (e) your violation of the rights of another, and (f) any third party’s use or misuse of the Websites or products, items, goods, and services provided to you. You agree to promptly notify Company of any third party Claims and cooperate with the Company Parties in defending such Claims. You further agree that the Company Parties shall have control of the defense or settlement of any third party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Company.
Disclosures
Company is located at the address listed below. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
300 N Oak St, Inglewood, California 90302
Applicable Law and Venue
These Terms and any transactions on this Service shall be governed by and construed in accordance with the laws of the State of California, without resort to its conflict of law provisions. Any controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association and the International Centre for Dispute Resolution and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. YOU AND COMPANY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL, AND ALSO THE RIGHT TO PROCEED IN A REPRESENTATIVE OR CLASS ACTION MANNER, AND CLAIMS WILL BE HEARD ON AN INDIVIDUAL BASIS ONLY BY A QUALIFIED ARBITRATOR. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.
Electronic Communications
The communications between you and Company use electronic means, whether you use the Site or send Company emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.
Entire Terms
These Terms constitute the entire agreement between you and Company regarding the use of the Site. Company’s failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.
Modification
Company reserves the right, at any time, to modify, suspend, or discontinue these Terms and Conditions (in whole or in part) with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of these Terms and Conditions or any part thereof.
Questions
You may contact goodr by emailing Company at carltheflamingo@goodr.com or mailing Company at 300 N Oak St, Inglewood, California 90302.