Privacy Policy

privacy policy

Last Updated: April 28, 2025

This Privacy Policy (“Privacy Policy”) describes how GOODR LLC and its related companies, affiliates, and subsidiaries (collectively referred to as the “Company,” “GOODR,” “we,” “our,” or “us”) collect, use and disclose the information of individuals who visit or make a purchase from our website, www.goodr.com or any other online platforms that link to this Privacy Policy (the “Site”).

Moreover, this Privacy Policy provides information regarding rights that may be available to you as consumers, explains how to exercise such rights, and includes contact information you may use to reach out to us with any questions or concerns.

WHAT INFORMATION WE COLLECT

When using the Site, you may provide information about yourself, including the information listed below and any other information you choose to provide. For example, we collect this information when you place an order, join our email list, create an account, leave a review, contact us, or interact with us for any other purpose. We may also collect your mailing and billing information when you place an order with us. In addition, we may obtain information from third parties about you and link it to other information we have collected.

In the preceding 12 months, Company collected and disclosed the following categories of personal information:

personal and online identifiers (e.g., name, alias, postal address, online identifier, IP address, email address, login information, telephone number, or similar identifiers);
recordkeeping information (e.g., credit card number, debit card number, or similar financial information);
commercial information (e.g., records regarding purchasing history or tendencies);
Internet or other electronic network activity (e.g., browsing history, search history, and information regarding interactions with an online site, email application, advertisement, or similar information);
characteristics of protected classifications under California or federal law (e.g., age); geolocation data (e.g., coarse location information derived from IP address, zip code);
audio, electronic, or similar information (e.g., photos or videos uploaded to reviews);
sensitive personal information (e.g., log-in credentials and payment information);
iInferences drawn from other personal information about your predicted characteristics and preferences; and
other information about you that is linked to the personal information above, such as birthdate.

When you visit, use, and interact with our Site, we (and other entities) may automatically collect information about your visit, use, or interactions. Specifically, we may collect information regarding IP address, browser type, device type, time and date of visit, pages visited and other activities on the Site, coarse location, and other information we collect through the use of cookies and similar technology. We may also derive further information from the data we collect to learn more about your preferences and interests in order to create a more personalized experience in your use of our Site. This information may include the following:

Log Information: Information that your browser automatically sends whenever you visit the Site. Log Information includes your IP address, unique personal identifiers, browser type and settings, the date and time of your request, and how you interacted with the Site.
Device Information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
Usage Information: We collect information about how you use our Site, such as the features you use, the actions you take, and the time, frequency, and duration of your interactions with the Site.
Email Open/Click Information: Pixels are incorporated in our email campaigns which allows to collect information regarding when you open an email or click on any of links included therein.
Location Information: We derive an approximate estimate of your location from your IP address.
Derived Information: We may infer your preferences for certain products or create customer profiles based on the information we collect about you, such as your browsing history, previous purchases, and interactions with our emails and advertisements.
Information Collected from Third Parties: Our advertising partners may provide us with information relating to your exposure to and interaction with our advertisements displayed on third party platforms, such as mobile advertising identifiers (MAIDs).

We may log information using Cookies, which are small data files stored on your hard drive by a website (“Cookies”). We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs. Your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Site may not function as intended.

Please see the “Digital Advertising & Analytics” section of this Privacy Policy to learn more about the use of this information and the choices available to you.

INFORMATION USE

Company may store and use information about you for any lawful purpose, including but not limited to the following:

fulfilling your orders;
operating, maintaining, personalizing, and improving our Site, products, and services, including for analytics purposes;
marketing, promotional, and advertising purposes, including to send updates, promotions, advertisements, and marketing materials that may be of interest to you;
enhancing the customer experience including improving the quality of the customer service provided;
complying with the law and maintaining the security of our Site, including safeguarding against any potential security threats or data breaches;
repairing and maintaining any internal information technology systems or equipment as necessary;
responding to comments and questions submitted by users, including questions about order status;
with your consent or as otherwise disclosed at the time of data collection or sharing; and
for any other lawful purpose as required in the ordinary course of business.

We may use deidentified information (including aggregated information) without limitation.

INFORMATION SHARING

We may share the information we collect with other parties, including the following:

affiliates and subsidiaries, including those we may have in the future;
third-party service providers who process information on our behalf, such as credit card processors and other companies that help facilitate your transactions, companies that provide advertising and digital content, analytics providers, companies that provide customer support or arrange for deliveries, and our legal or business advisors;
Advertising Providers (as defined below) and other advertising partners who provide advertising and marketing services on our behalf;
as part of an actual or potential corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding;
pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, to protect our rights or the rights of third parties, or to protect the safety or security of any person or entity; and
with your consent or as otherwise disclosed at the time of data collection or sharing.

We may share deidentified information (including aggregated information) without limitation.

The Site may offer interactive features, such as the ability to leave reviews, that you can use to communicate with other Site visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected, and used by others.

DIGITAL ADVERTISING & ANALYTICS

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Site and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

You may visit the DAA Webchoices tool at www.aboutads.info to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program. You can also exercise choices regarding interest-based advertising on your mobile device by downloading the appropriate version of the DAA’s AppChoices tool at https://youradchoices.com/appchoices.

If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through the DAA Webchoices and AppChoices tools. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.

We may also work with third parties that collect data about your use of the Site and other sites or apps over time for non-advertising purposes. Company uses Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Site, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

THIRD-PARTY LINKS & TOOLS

The Site may provide links to third-party websites or apps. We do not control the privacy practices of those websites or apps, and they are not covered by this Privacy Policy. You should review the privacy policies of other websites or apps that you use to learn about their data practices.

The Site also includes integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share personal information or you otherwise interact with these features on the Site, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public. Your interactions with these third-party companies and your use of their tools are governed by the privacy policies of the companies that provide those tools. We encourage you to carefully read the privacy policies of any accounts you create and use.

STATE PRIVACY RIGHTS

Certain U.S. states grant individuals privacy rights under state privacy laws with respect to personal information we collect. If you are a resident of such a state, this section of the Privacy Policy contains disclosures required by law and explains rights that may be available to you.

Categories of Sources. We collect the categories of personal information described in the “What Information We Collect” section from the following categories of sources:

you;
business partners and affiliates;
service providers;
analytics providers;
third-party data providers; and
Advertising Providers.

Our Purposes for Processing Personal Information. We use and disclose the personal information we collect for our commercial and business purposes, as further described in the “Information Use” and “Information Sharing” sections of the Privacy Policy.

We may use and share deidentified information to the extent permitted by applicable law. When we use deidentified information, we maintain and use the information in deidentified form and do not attempt to reidentify it, except to check whether our deidentification processes satisfy the requirements of applicable law.

Recipients of Personal Information. We disclose the categories of personal information designated in the “What Information We Collect” section for the commercial and business purposes described in the “Information Use” section above. The recipients to whom we may disclose the categories of personal information designated above (and that may have received such information during the last 12 months) for business purposes include: affiliates and third-party service providers that process personal information on our behalf.

We share personal information for interest-based advertising purposes but do not otherwise engage in “sales” of personal information as defined by state laws. Specifically, in the past 12 months, we have shared the following categories of personal information with third-party business partners – such as advertising networks – for advertising and marketing purposes, including interest-based advertising:

personal and online identifiers;
Internet or other electronic network activity;
geolocation information; and
inferences drawn from other personal information.

We use or disclose sensitive personal information, as defined by the California Consumer Privacy Act (CCPA), solely for purposes that do not require an opt-out opportunity under the CCPA. Additionally, we do not knowingly sell or share personal information of individuals under 16.

Your Rights. Residents of certain states have rights with respect to the personal information collected by Company. You may be able to exercise the following rights regarding personal information, subject to certain exceptions and limitations:

the right to confirm whether we are processing personal information about you.
the right to know the categories and specific pieces of personal information we collect, use, disclose, and sell about you; the categories of sources from which we collected personal information about you; our purposes for collecting or selling personal information about you; the categories of personal information about you that we have sold or disclosed for a business purpose; and the categories of third parties to which we have sold or disclosed personal information.
depending on your state, the right to receive a list of the specific third parties to which we have disclosed personal information;
depending on your state, the right to receive a portable and readily usable copy of the personal information we have collected about you, to the extent feasible.
the right to request that we correct inaccuracies in the personal information we have collected about you.
the right to request that we delete the personal information we have collected about you.
the right to opt out of (i) the sharing or processing of personal information for targeted advertising; or (ii) the sale of personal information. Please note that if you opt out of certain practices, we may be unable to provide you with some services.
the right not to receive discriminatory treatment for the exercise of the above privacy rights.

To opt out of sales, sharing, or processing for targeted advertising: click the “Do Not Sell or Share My Personal Information” link in the footer of our Website.

To exercise any of the other above rights, please contact us using the following information and submit the required verifying information, as further described below:

Online on this this form or
By phone at 1-833-773-3544.

Additionally, for individuals subject to certain state laws, if you have submitted a request that we have not reasonably fulfilled, you may contact us to appeal our decision by sending an email with the subject line “Appeal” to privacy@goodr.com.

Verification Process and Required Information: Note that we may need to request additional information from you to verify your identity or understand the scope of your request. You will not be required to create an account with us to submit a request or have it fulfilled. We will require you to provide, at a minimum, basic contact information like your name and email address as well as your state and country of residence.

Authorized Agent: Depending on your state law, you may also designate an authorized agent to make requests on your behalf by authorizing such an agent in writing or through a power of attorney. We will require the agent to provide us with proof that you have authorized the agent to make requests on your behalf prior to accepting requests from the agent.

RETENTION

We retain personal information in identifiable form only for as long as necessary to fulfill the purposes for which the personal information was provided to us. This may include retention to comply with legal obligations, to resolve disputes, to enforce agreements, or to satisfy any similar essential purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we process personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. Once the retention period expires and if not otherwise required to retain information by law, we will delete or deidentify personal information.

YOUR CHOICES

To opt out of our email marketing, you can use the link provided at the bottom of each marketing message. If you opt out of our email marketing, we will still send you messages related to our transactions and relationships with you, such as order confirmations.

To opt out of our text marketing, you can reply “STOP” to any of our messages.

For choices with respect to third-party interest-based advertising activities, please see the “Digital Advertising & Analytics” section above.

UPDATING YOUR INFORMATION

When you have an account with us, you may review, change, or update your contact information by logging into your account.

UPDATES TO PRIVACY POLICY

Please be advised that we may make changes to this Privacy Policy. In the event of any such changes, we will post these changes on this page and update the Last Updated date above accordingly. Please review this page periodically to see any updates to the information provided here.

CONTACT INFORMATION

We welcome your comments or questions about this Privacy Policy. You may contact us at:

GOODR LLC

300 N Oak St

Inglewood, CA 90302

Email: privacy@goodr.com